Introduction

This document provides the information necessary to use HireCraft software application. This document is meant for non-technical users who are using HireCraft for their business purpose. The reader of this document is expected to have the recruitment “process” knowledge necessary to understand the software functionality. Scope of this document is meant for the general users and hence will not contain technical architecture or similar information that will be required for the Technical users. Please refer to HireCraft Setup Manual to obtain more details on the Configuration and Management of the HireCraft software.

Scope of HireCraft software functionality includes the activities and work-flow of the recruitment business process:

1. Ability to create and manage the Customers and Contracts.

2. Capture the requirements of each Client and manage them until the task gets fulfilled either partly or completely (called Requisitions).

3. Search Resumes from Resume Bank and send a bulk mail including SMS message to the candidates.

4. When prospective candidates call back based on the email or SMS messages, users can locate the candidate using the Search Engine and attach the candidate to the Requirements (if found to be suitable).

5. The concerned recruiter can edit the resume to make sure it is well formatted, and can prepare the Face Sheet. The Recruiter can also create a resume without the contact details of the candidate if required, which is known as Masked Resume.

6. Once the resume and the face sheet are prepared, the recruiter can update the candidate’s status as “Validated”, thus confirming that the candidate’s resume matches with the client’s requirements and is ready to be sent for short-listing. At any subsequent stage, if the candidate is found to be “Not suitable”, the recruiter can update his status as “Internal Reject” and in case the candidate is not interested then his status can be updated as “Not Interested”.

7. Resumes that have been validated can be collectively sent to the Clients by all the Recruiters (team members).

8. The Team Recruiter will at a later stage follow-up with the client and mark the status of the resume as “Short-listed” if the client accepts the sent resumes otherwise the status can be updated as “Rejected” in case the client rejects the resumes due to non-suitability of the candidates. A resume will be declared as “Duplicate” if the particular candidate’s resume already exist with the Client.

9. Once the status is updated by the Recruiter, the concerned owner/recruiter of the candidate will schedule interviews and send out a call letter through HireCraft’s Interview Call Letter process.

10. All the scheduled interview activities will appear on the Planner.

11. Recruiter can schedule any number of interviews for each candidate and the status for the same can be tracked.

12. Once all the interview rounds are completed and the candidate has been qualified, his status can be updated to “Qualified” or “Disqualified” if the candidate fails to qualify. This status can be updated using the Interview Scheduler

13. Selected candidates can be tracked to know about the joining status until the candidate joins the duty or has declines the offer.

14. HireCraft allows the users/recruiters to enable Joining Reminders so that they can keep track of the following:

             1. Check whether the candidate has resigned from the present job or not                                  

             2. Check whether the candidate resignation accepted

             3. A pre-joining courtesy call

             4. A reminder on the day of joining

Note: In addition to all the above, the most important feature of HireCraft is its ability to capture resumes either from Folders (one at a time or in bulk) or directly from the Microsoft Outlook Mailbox